Privacy & Cookies

Contact details

Office One
1 Coldbath Square
Farringdon
London
EC1R 5HL

Email: info@lovebirdslondonescorts.co.uk

Information we collect

The website does not maintain a separate database of client booking histories.

When you choose to contact us by telephone or WhatsApp, we may receive your name or chosen name, telephone number and any information you include in your messages.

If you submit a review, complaint or another website form, we may receive the information you choose to provide.

Our website and service providers may also process limited technical information needed to operate and protect the website, such as IP addresses, browser information, device information and security logs.

Please do not provide personal information that is not necessary for your enquiry.

How we use your information

We may use personal information to:

• Respond to enquiries

• Arrange and manage bookings

• Communicate with clients

• Handle complaints and submitted reviews

• Operate and protect the website

• Prevent fraud, misuse and security incidents

• Comply with legal obligations

We process information where necessary to respond to your request, manage a booking, operate our business, protect the website or comply with the law.

Sharing information

We may share limited information with trusted service providers that support our website, hosting, database, communications and security.

We may also disclose information where required by law, to prevent unlawful activity, protect someone's safety or deal with a legal claim.

We do not sell personal information or share client contact details for advertising purposes.

How long we keep information

We do not maintain a separate customer database or create permanent customer profiles from booking enquiries.

Messages sent through WhatsApp may remain in our WhatsApp conversation history. These messages may be used to manage enquiries and bookings, recognise ongoing conversations, handle complaints and protect the security of our clients, companions and business.

There is no fixed automatic deletion period for WhatsApp conversations. Information is kept only while it remains reasonably necessary for these purposes or where it is required because of a complaint, dispute, security concern or legal obligation.

We do not use previous booking conversations for advertising and do not sell client contact details.

Technical information held by our website, hosting or security providers may be retained according to their operational and security requirements.

Cookies and browser storage

This website does not currently use optional analytics, advertising or marketing cookies.

We may use essential browser storage or similar technologies where required for the website to function properly, maintain security or remember basic website preferences.

These technologies are not used to create advertising profiles or track visitors across other websites.

Because the website does not currently use optional tracking cookies, no cookie-consent banner or separate cookie-preferences panel is provided.

If the website begins using analytics, advertising or other optional tracking technologies in the future, this policy and the website's consent controls will be updated before those technologies are activated.

Your rights

Depending on the circumstances, you may have the right to request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your information

• Restriction of how your information is used

• A copy of certain information

• An objection to certain uses of your information

To make a request, email:

info@lovebirdslondonescorts.co.uk

You may also complain to the Information Commissioner's Office if you believe your personal information has been handled unlawfully.

Changes to this policy

We may update this policy when our services, technology or legal responsibilities change. The latest version will always be published on this page.